I've been thinking about this purchase for the past couple of years. The fridge freezer is so small ... it wouldn't even hold a small turkey unless it was empty. I tend to cook a lot and need the freezer space ... never mind that I'm always digging into my freezer looking for what I need. Everything is pilled up ... drives me nuts!
So a few weeks ago, I bit the bullet and bought myself an upright freezer.
I proceeded to work on changing the door opening. OMG, what a production! All went according to plan until .... two (2) friggen screws wouldn't budge. I called my friend, Shoppe Troll, and she had her DH stop by to help me out. Mr. Shoppe Troll couldn't get them off either and we were starting to strip the screw. He actually went back home and got his impact wrench! After a few tries, the screws finally loosened up. Who in their right mind at Frigidaire would have screws on so tightly that you need an impact wrench to get them loose? That was not a tool on the list of "tools required" to change the door ... seriously only two tools were mentioned. So grateful he had the impact wrench!
I haven't decided if I should write a complaint letter to Frigidaire. Not even sure it will make a difference. I don't know about you but I'm finding good customer service less and less of a thing these days... as if companies just don't care. Hum ... just checked the Frigidaire site, no snail mail or e-mail address ... interesting!
I will admit, it is wonderful to have freezer space.
Thanks for stopping by! Catch you all later! Cheers!
3 comments:
customer service is getting rarer and rarer now days.........
A simple thing always seems to turn into a complex thing. Did you order a fridge with the door on the correct side ? Hope it is now being stocked. Service? What's that?
You might be able to find an address or phone number on the manual that came with the freezer. I would let them know because this sounds like a manufacturing problem to me. I think companies are either into customer service or not.
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